Delight Me Episode 4: How to woo your customers


Wondering what you need to do to get your customers to fall head over heels madly in love with you? Wonder no more. In this episode, I chat with Jerod Morris about the tactics he's using to get his customers to fall head over heels for his new blog Wanna know something cool? All the things Jerod's doing to woo his customers are tips that are included in the eBook 95 Ways to get your customers to love you. If you don't already have your copy, you can get it for free by signing up here. Have a look at the video, … [Read more...]

Do you make these mistakes with the most important decision in your business?

Oh No

Some entrepreneurs seem to never make a mistake. It’s as if everything they touch turns to gold. Their customers love them. They’re eager to scoop up whatever these business owners have to offer. You look at them and want that same magic touch with your business. Fortunately for you, you can have it. And it starts with making the right choice with your niche. Your niche is like the perfect pair of shoes Imagine for a moment that you’re on your way to run a 5K. As you’re getting all suited up and ready to begin … [Read more...]

19 Ways to get your customers to love you


Yesterday I paid a visit to the staff at my favorite hotel. I only left them last week, but I couldn’t stay away. I just love them! For me, uttering the “L” word doesn’t come easy. But when I say it, I mean it. And with the many businesses these days that do their very best to do nothing more than just satisfy customers, coming across one that I can say I actually love is quite remarkable. Here’s the backstory. I had an unfortunate plumbing issue that caused me to be displaced from my condo for two months. Ugh. After bouncing … [Read more...]

What’s your reputation?


Building a reputation for your business has many benefits, as long as the reputation that you want to have is aligned with the way in which your customers view you. As you build your marketing strategy, be sure to give adequate attention to what you want your reputation to be, and how to execute upon it. What's your reputation? … [Read more...]

Marathon Grill: Sometimes the little things make all the difference

Marathon straw

As if I needed another reason to love Marathon Grill, they gave me one more! Over the summer, I found myself living in a hotel for a few months, so needless to say, I ate out a whole lot. I've been a bit of stickler lately for clean, healthy eating, so having to eat out for most of my meals was posing a bit of a challenge. That is until I came across Marathon Grill. Their commitment to local urban farming in particular, and use of organic produce and responsibly raised meats made me it easy for me to choose them again and again … [Read more...]